How to : Reset OnePlus Bullets Wireless Z

View Comments

• im just purchased my Oneplus bullets wireless z from oneplus store before 8 days... But now...its not working properly when I open up the magnets and turn it on then its off in around 2 seconds and and hear beep sound.. please help me..

  • Hi Dinesh,
    Can you try the below steps:
    1. Charge you headphones and try connecting again.
    2. Reset it using the above procedure.
    3. Connect you Bullet earphone to other devices, if it works fine then it would ne an issue with your device. You can try pairing it again and that should fix the issue.

    If the issue still persist then it would be a faulty earphone and you can reach out to OnePlus Care and get it repaired/replaced under warranty.

    • Hi, i am not able to pair by one plus wireless z headphone with any mobile.. It was working fine for 15 days then later i couldn't pair it with my mobile. I cannot reset it too, white light always glows on even it is in off/on when the magnetic buds are joined/not joined. In the amazon website, they gave only 10 days of replacement warranty and didn't allow to place the review about this product too. Really fed up with this product and brand.

      • Hi Arun,

        You can try charging your device completely and then resetting it. Else you need to get it replaced under warranty by OnePlus.

        • My OnePlus bullet z wireless is not turning on I tried to turn it on but it's not working... it's fully charged

    • Hi!
      I tried like 100 times to reset my wireless Z, but it's not working.
      The problems that I'm having with them that the buttons are non functional. And when I'm on a phone call no one can hear me.
      I tried to connect them to OnePlus 8 pro, 5T and 7T pro, also with macbook air.
      The same problem still on...
      I just want them to work properly as they were before.
      Best regards

      • Hi Rami,

        It's a hardware issue. You need to reach out to the OnePlus service center and get this repaired/replaced under the warranty.

  • i have buy a oneplus bullet wireless z yesterday only but my battery goes like 100-
    -80-60-30 and then discharge in just 10 min.Can u tell me the solution

    • Do you mean it drains from 100 to low in just 10 mins?
      Can you tell us what is the approx usage you get in a single charge?

  • Hi

    My bullet z has working properly for 10 months, suddenly it has a connecting issue,like it connects and disconnects after 10 second, i try to reset,,, now i can't power on the device

• Hi, i am not able to pair by one plus wireless z headphone with any mobile.. It was working fine for 10 days then today suddenly i couldn’t pair it with my mobile. I cannot reset it too, white light always glows on even it is in off/on when the magnetic buds are joined/not joined. In the Flipkart, they gave only 7 days of replacement warranty. Can you please help me out with this.

  • @Rohini Naik- Please tell us what mobile you are trying to connect. So we can assist you in a better way.

    • @Nilesh Langhi. Redmi cellphone sir

      • Hi Rohini,

        Can you try the below steps:
        1. Charge your headphones and try connecting again.
        2. Reset it using the above procedure.
        3. Connect your Bullet earphone to other devices, if it works fine then it would be an issue with your device. You can try pairing it again and that should fix the issue.

        If the issue still persists then it would be a faulty earphone and you can reach out to OnePlus Care and get it repaired/replaced under warranty.

• Call not connecting..but music and other media is fine...I suggested this gadget to my friends they are gonna kill me ....pls fix this
  Phone call is not connecting

  • For some devices, the default call goes via Phone and at times you need to manually switch to Bluetooth. Can you confirm if the Bluetooth option is selected?

• Hello. I have bought the same headset and it hasn't even been 1 month but the button that indicates the device is on does not turn off even if the magnetic buds are closed. I have tried charging but the colour won't change to red and the light still remains dim white. The device is not responding at alle.

  • Hi Vidya,
    This seems to be a hardware/battery issue. As it's possible due to the defective battery it's not getting fully charged as well you see the dimmed lights. You would need to reach out to the OnePlus Care to get this repaired/replaced under the warranty.

• Hi , there is an issue with these wireless one plus z earphones only while connecting the calls. It works for few minutes and then automatically turns off , but nothing of this sort happens incase of YouTube video or songs. What should I do, please help

• In My oneplus z wireless bass edition, music cuts ever 5 - 6 seconds. What should be problem?

• I am using One plus bullets from last 1.5 months but from the last 2 days I am facing beeping issue problem means the volume automatically increase and beeping sound continous to sound for 8-10 seconds

• I m using one plus wireless earphones
  Its up volume button is not working
  How can i now reset the Bluetooth wireless earphones

• oneplus bullet wireless z not power on

  • I have the same issue.
    If I try charging there is no led light.
    If I connect to a usb port on my PC I get a flashing red led light.
    They just won't charge.

    • I used one plus wireless z neck band. my neckband volume suddenly too low then I decide to hard reset bt after resetting again same not play in original volume and when I turn on my headphone then I can't hear that sound which is turn on when I turn on this band .. please help me

• Hi
  My bullet z has working properly for past 10 months, suddenly it has a connecting issues, like it connects and disconnects after 10 second, i try to reset,,, now i can't power on the device